Editing the Organization Hierarchy

The organization hierarchy can be edited by the system administrator.

1. From the SmartSolve Portal Page, click the Administrator Tools tab.
2. In the Settings section, click Organization Hierarchy.
   Result: The Organization Hierarchy window is displayed.

3. Edit the following fields:
   

Field	Description
LEVEL 1	Level 1 represents the organization of the logged in user who is creating the record. For additional information on configuration, see Organization.
LEVELS 2-10	Levels 2-10 represent the organization units selected by the user when creating a record. For additional information on configuration, see Org Units.

4. Click the Save button.
   Result: All changes are now reflected in the list.

See Also

Organization Hierarchy

Viewing the Organization Hierarchy